Common questions and support documentation

Budgets

Funds, goals, analysis reports, and who gets notified.

6 articles

Campaigns

Create pledge campaigns, share the public form, and view pledges.

5 articles

Dashboards

Giving health at a glance: budgets, campaigns, and metrics.

4 articles

Donations

Look up gifts, recurring donations, and recurring growth.

3 articles

Donors

Donor statuses, tiers, and how to find people.

3 articles

Email

Sending still happens in Flows. Domain and signatures live in Settings.

1 article

Flows

Branded email sequences for failed gifts, new donors, lapsed donors, and more.

15 articles

Getting started

What GivFlow is and how to connect Planning Center.

3 articles

Lists and Planning Center

Lists synced from Planning Center, and the GivFlow profile tab.

3 articles

Settings

Users, sending domain, joint donors, and custom reports.

10 articles

Troubleshooting

Fix a disrupted Planning Center connection and other issues.

2 articles