Church branding (sender signatures and domain)

Flows send branded, domain-authenticated email from your church, not from a generic GivFlow address. In this product, branding is not a logo file uploader. There is no separate logo page under Settings.

Branding is:

A verified sending domain (DKIM and Return-Path), so inboxes trust the message.
A sender signature — the display name donors see next to the from address.

That is how a recovery, welcome, or lapse email looks like the rest of your church communication, especially next to Planning Center’s unbranded no-reply@planningcenteronline.com failure notice.

Settings → Email is titled Email Configuration. Intro copy:

You must have an authenticated email domain before sending emails. Sender signatures are not required, but if you want to customize display names in donor inboxes, you need a sender signature.

How to

Verify the domain (required to send)

In the left sidebar, open Settings.
Click the Email tab.
Under Domains, click + to add the church domain (the part after @ on staff email).
Use View DNS for the records to paste at your registrar, Send to email those instructions to a teammate, and Check DNS after they are in place.
A ready domain shows a check in Ready, plus badges DKIM: Verified and Return-Path: Verified.

Full DNS steps: Connect your domain.

Add a sender signature (display name)

Stay on Settings → Email.
Under Sender Signatures, click +.
Set the display name that should appear with the from address (the table shows it as Name @ Church <email@domain.com> ).
Use Edit or Delete on an existing row.

Product copy on this table:

While you can send email from any verified domain name, sender signatures allow you to specify a default display name to go along with the from email address. Display names help personalize the email a little bit more!

There is no church-logo upload control on this page (or elsewhere in Settings). Do not look for one.

Confirm how mail looks in a flow

Open Flows → the automation → Edit Steps.
Read Sender Information (from and reply-to).
Use Preview on a step. Send Test exists if you want a message in your own inbox — it is not required but recommended before enabling a flow.

A signature without a verified domain still cannot send as you. Connect the domain first.